When service is good, we always GENEROUSLY tip- my sister was a waitress and we know what it is like to be tip dependent. However, we were in the Turf Club in SSR this July (our home resort incidently) and the service was sooooooooo bad, that even a 15% tip would have been generous. We are going with a group of 7 in April and if I encounter that type of disasterous service again, I am going to feel really ripped off handing over the mandatory 18%. I am not the type of person to start trouble by calling over managers, but I am going to be really ANGRY!!!