I have 2 nights booked at AOA in September. I booked under the room only promo which ended July 31. I told the CM I wanted the dining plan, but wanted to add/pay for it later. He said that was fine as long as I called 2 day 48 hours before check in.
When the newpassholders rates came out I called and the rate was not any cheaper, it was actually more.
Fast forward to today, I called to add dining. He said I have to cancel my reservation and rebook in order to add dining. First he said I coudln't do it without making a package and adding tickets, but when I said we had Annual Passes he said ok. I'm not on hold.
Is this the proper way to do this? I am going to end up paying more $$ because the promotion ended July 31 and the dates don't go with the new Room Only offer out now.
When the newpassholders rates came out I called and the rate was not any cheaper, it was actually more.
Fast forward to today, I called to add dining. He said I have to cancel my reservation and rebook in order to add dining. First he said I coudln't do it without making a package and adding tickets, but when I said we had Annual Passes he said ok. I'm not on hold.
Is this the proper way to do this? I am going to end up paying more $$ because the promotion ended July 31 and the dates don't go with the new Room Only offer out now.