About a month ago I called my guide about a small add on at VCG (we own a bunch of points there already, a combination of direct an resale).
He looked at the wait list for my UY and there were people waiting for over 1000 points! Two were each looking for over 400 with a notation saying they would take any smaller sized contracts when they got to the top of the list. As my guide said, I was in for a very long wait.
In the end, he didn't even put me on the list, sating I'd have a better chance getting points resale faster than through him.