Accessing room charges in MDE after checkout

[eleven24]

Hello all, just returned home yesterday after a week at SSR. While I was able to see the room charges while the reservation was still active, now that I am home and the reservation is in the past MDE is not giving the option of viewing room charges. At least not through the mobile app, and as far as I can tell not on the website either.

Am I missing something? Can't imagine this info wouldn't be available somewhere.

Thanks.

 

[Wood Nymph]

Hello all, just returned home yesterday after a week at SSR. While I was able to see the room charges while the reservation was still active, now that I am home and the reservation is in the past MDE is not giving the option of viewing room charges. At least not through the mobile app, and as far as I can tell not on the website either.

Am I missing something? Can't imagine this info wouldn't be available somewhere.

Thanks.

The charges are moved to the accounting department the next day and they will be able to give you a copy of your room charges. I think you just have to send an email to guest services to request it.

 

[Hopefully]

They are no longer visible in MDE You are not missing anything

 

[GADisneyDad14]

FYI, the contact info on the bottom of the room folio invoice, if needed, is:

guest.services.billing@disneyworld.com
407-828-5630

 

[AngiTN]

I have always gotten a full copy of the folio sent to my email about 4:00 AM on the day we check out. Have you checked that?