this is near the steps going down to the lobby.
it is definitely there!!!
there is a trash room nearby and also one across from the elevators - further down the hall.
so my guess is there a laundry room near the lobby not matter where you are.
now there is NO ice machine - you must go down to the 4th floor for ice.
also you will need your key at the laundry room - it is key entry only. (I guess to kept the AKL guest from using it)