In May, my fiance and I booked a lagoon view room at the Grand Floridian with AAA. We talked to the travel agent, who said that there should be a 15% discount, but rates weren't out yet. We knew we wanted to stay there, so we put down a deposit. She was supposed to call us when the rates came out.
We called her a few weeks ago. She gave us the new price - no discount! She said that all of the AAA discounted rooms were taken and we were not eligible. I called Disney and spoke to her again - all of the allotted discounted rooms had been reserved. We had our hearts set on it for our honeymoon and now we can't afford it. We tried getting a standard, but all of those were booked also. Now we're at the AKL Lodge.
How do AAA discounts work? We booked it in May for January 07. Shouldn't it be first come first serve? If someone had just let us know we wouldn't get it, we may have been able to book a standard room with the discount. I've called Disney and AAA, to no avail. Is there anything we can do? how do they go about determining who gets the discounts?
We called her a few weeks ago. She gave us the new price - no discount! She said that all of the AAA discounted rooms were taken and we were not eligible. I called Disney and spoke to her again - all of the allotted discounted rooms had been reserved. We had our hearts set on it for our honeymoon and now we can't afford it. We tried getting a standard, but all of those were booked also. Now we're at the AKL Lodge.
How do AAA discounts work? We booked it in May for January 07. Shouldn't it be first come first serve? If someone had just let us know we wouldn't get it, we may have been able to book a standard room with the discount. I've called Disney and AAA, to no avail. Is there anything we can do? how do they go about determining who gets the discounts?