Rosanne
DIS Veteran
- Joined
- Jan 3, 2009
- Messages
- 1,418
This may or may not be the same for others.
I had received a couple of pins of which I wasn't able to take advantage... one last fall and one in February. Of course, at that time I didn't really even realize I'd gotten them because I wasn't aware such a thing existed. I just thought they were ads that everyone got. So, once I joined the DIS board a few months ago I realized what they were and went back and looked at them. Expired, of course but good to know I'd had them. So, I've been checking daily to see if I received any new pin codes but no no no. So, I called a CM, and long story short, eventually he told me I did have the kids play and dine pin attached to my name, sent to my email that I totally checked every day. I am ecstatic. I booked a trip for me and my girls in early August.
So, the CM and I couldn't figure out why I hadn't received it but I think I know (after some thought). I had been concerned about the new virus threat from the conficker virus that was all abuzz so I had tightened security settings on my computer, particularly email. I had thought the pin code type would still get through because my other Disney informational emails were getting through. Now I'm thinking that the pin code ones are different and that by changing my default setting I was blocking them. So... I went back and returned to my original settings.
I wondered if that might be why a lot of us have codes attached to our name that we never know about. I felt bad for the CM because he said he wasn't permitted to look up codes for me but he felt so bad knowing that I had the perfect code for what I was looking for that he told me anyway. It's only right IMO that they should be able to... after all Disney intends us to receive them. I can only imagine the powers that be don't want phone time wasted. Well, it wasn't wasted... I booked! The CM did say that if the codes were for the dates you were looking at traveling they were allowed to tell you. Weird. He was trying so hard to follow the rules but he really wanted to help me.
Just wondered if that might be why others are not getting their codes.
I had received a couple of pins of which I wasn't able to take advantage... one last fall and one in February. Of course, at that time I didn't really even realize I'd gotten them because I wasn't aware such a thing existed. I just thought they were ads that everyone got. So, once I joined the DIS board a few months ago I realized what they were and went back and looked at them. Expired, of course but good to know I'd had them. So, I've been checking daily to see if I received any new pin codes but no no no. So, I called a CM, and long story short, eventually he told me I did have the kids play and dine pin attached to my name, sent to my email that I totally checked every day. I am ecstatic. I booked a trip for me and my girls in early August.
So, the CM and I couldn't figure out why I hadn't received it but I think I know (after some thought). I had been concerned about the new virus threat from the conficker virus that was all abuzz so I had tightened security settings on my computer, particularly email. I had thought the pin code type would still get through because my other Disney informational emails were getting through. Now I'm thinking that the pin code ones are different and that by changing my default setting I was blocking them. So... I went back and returned to my original settings.
I wondered if that might be why a lot of us have codes attached to our name that we never know about. I felt bad for the CM because he said he wasn't permitted to look up codes for me but he felt so bad knowing that I had the perfect code for what I was looking for that he told me anyway. It's only right IMO that they should be able to... after all Disney intends us to receive them. I can only imagine the powers that be don't want phone time wasted. Well, it wasn't wasted... I booked! The CM did say that if the codes were for the dates you were looking at traveling they were allowed to tell you. Weird. He was trying so hard to follow the rules but he really wanted to help me.
Just wondered if that might be why others are not getting their codes.