My girlfriend and I spent Saturday night [11/25] at Dixie Landings or Riverside as the conformists would say. When we checked in all seemed well until we drove around to our room. When we exited my vehicle we were confronted by a large group of High School aged girls talking like sailors and seeming to be drunk. Keep in mind, I spent 4 years in the Marine Corps, these girls would have embarrassed most of the Marines I was stationed with. The girls were there for a soccer tournament but had a very apparent lack of supervision. One elderly man seemed to be responsible for most or all of the girls. It should be mentioned that he got out of the van he was driving the girls around in some what inebriated. We then saw the same elderly man at the food court carrying out beers in a bag [most likely for his travel companions] again stumbling across the floor some what drunk.
I would mention that this was all reported to the front desk and Disney was more than happy to change our room, however the room we received after the complaint did not have any view and was next to an elevator. Anyone that has ever stayed at Disney knows that if you like to sleep in, do not take a room by an elevator. We had no choice, had to take the room and again were barraged with verbal obscenities at breakfast by the girls soccer team. It appears that Disney no longer respects the family environment and I have to admit, I am very disappointed. It also seems that Disney was punishing us for reporting the situation.
Is it just me or has Disney really gone down hill over the past few years? Customer service is terrible in some cases or simply non-existent.
I would mention that this was all reported to the front desk and Disney was more than happy to change our room, however the room we received after the complaint did not have any view and was next to an elevator. Anyone that has ever stayed at Disney knows that if you like to sleep in, do not take a room by an elevator. We had no choice, had to take the room and again were barraged with verbal obscenities at breakfast by the girls soccer team. It appears that Disney no longer respects the family environment and I have to admit, I am very disappointed. It also seems that Disney was punishing us for reporting the situation.
Is it just me or has Disney really gone down hill over the past few years? Customer service is terrible in some cases or simply non-existent.