8/15/09-Eastern-Tortola Treasure Seekers #4

[Andrew DEREK UK]

Ed,

When I called them this morning they were more than sorry. If I were you I would give them a call and see what they can do for you....

Thats nice, last year when we had ''issues'' on the Panama crossing,online booking I posted about these, it was picked up by a very nice person and I received a booking on my cruise plans that day.

I leave the names out and wouldn't post this on the main forum, as once its been done once, other people will expect it or bombard them with requests, but just to say its worth it.

 

[kritter]

Thats nice, last year when we had ''issues'' on the Panama crossing,online booking I posted about these, it was picked up by a very nice person and I received a booking on my cruise plans that day.

I leave the names out and wouldn't post this on the main forum, as once its been done once, other people will expect it or bombard them with requests, but just to say its worth it.

Andrew,

I am not trying to get anyone into trouble or anything of the sorts.

I know Ed had some trouble as did some others on here myself included. But I was not intersted in booking Palo's that just does not interest me. Apparently, there was a code that some ressies had that was entered wrong into the system that is what I was told early this morning as well as what my TA was told. So it was all taken care of ....


Ed, I say it can not hurt to call and explain what happened........!!!!

 

[jenanderson]

I saved the previous log in and site and I can access that at anytime and my PC puts in the password etc, so it goes straight in, but on the new link, I have to put thoose in, but it keeps rejecting me out, I saved the password last time on the PM, so have put that in correctly.

Cleared cookies etc, but the same!

I just changed some things and up loaded the pages again. Try again.

What is the message that you are getting when it won't let you in? I am so confused by this.

Another idea is to click on the link in my signature, take out the user name and password, type the user name and password again and log in.

Hopefully we can figure this out soon for you!

 

[Andrew DEREK UK]

Andrew,

I am not trying to get anyone into trouble or anything of the sorts.

I know Ed had some trouble as did some others on here myself included. But I was not intersted in booking Palo's that just does not interest me. Apparently, there was a code that some ressies had that was entered wrong into the system that is what I was told early this morning as well as what my TA was told. So it was all taken care of ....


Ed, I say it can not hurt to call and explain what happened........!!!!

Hey, I was agreeing and supporting you, for your actions, I agree its well worth conacting them, so don't take that I thought different, When I said about my instance, I wanted to say someone ''picked up my case' I do not want to name who, as they would be bombarded with requests, and thats unfair for me to repay their kind gestures, by naming them and giving them a lot of other requests.

Good luck hope it works....

 

[Andrew DEREK UK]

I just changed some things and up loaded the pages again. Try again.

What is the message that you are getting when it won't let you in? I am so confused by this.

Another idea is to click on the link in my signature, take out the user name and password, type the user name and password again and log in.

Hopefully we can figure this out soon for you!

I can go in on my old link fine, on the one in your signature it will not accept the password etc, I get

Unauthorized: This resource requires authentication

 

[jenanderson]

Jen,

How many more landyard orders do we need???

Also, I think maybe since the landyard ordering is due by June 5th how about we end the FE sign-ups for June 5th as well?????Thoughts??

Kristen,

We need 15 more lanyards to keep it right at $2.00. I am going to go on the lanyard company web site and double check all the details again though.

I think that ending both the lanyards and the FE sign-up on the 5th is fine. Do you think that is too late? BTW, we have a new family that sent me an e-mail so I will send you a PM with their info for the FE.

Jen

 

[kritter]

Hey, I was agreeing and supporting you, for your actions, I agree its well worth conacting them, so don't take that I thought different, When I said about my instance, I wanted to say someone ''picked up my case' I do not want to name who, as they would be bombarded with requests, and thats unfair for me to repay their kind gestures, by naming them and giving them a lot of other requests.

Good luck hope it works....

Oh I am sorry for misunderstanding Andrew...Must be that I am out of it from staying up sooo late last night...LOL!!! Again, sorry...for misunderstanding.

DCL was really supportive to me this morning.

Could you get into the website???

 

[kritter]

Kristen,

We need 15 more lanyards to keep it right at $2.00. I am going to go on the lanyard company web site and double check all the details again though.

I think that ending both the lanyards and the FE sign-up on the 5th is fine. Do you think that is too late? BTW, we have a new family that sent me an e-mail so I will send you a PM with their info for the FE.

Jen

Great, I am sure we can get 15 more. Do you have me down for four? If you want just put the info. on the website and we will then have it all in one place then. No sense keeping two lists. Then we can email it out to everyone when it is finalized........I think the 5th is fine. It is just a few weeks away so not too bad........I have one idea for my FE but need another one...!!!!!!!!!

 

[caitlinsdad]

Ed,

When I called them this morning they wsere more than sorry. If I were you I would give them a call and see what they can do for you....

I called them a little while ago, not so much to correct the problems from last night as much just to report the problems I had.

The rep did indicate that all palo brunch slots are filled, but I knew that before I called. Some dinner slots are still available but dinner for one dosen't sit well with me.

Not much they can do for me, other than report the promblems I and others had.

As I said its not the end of the world and its still gonna be a great cruise.

 

[Melcatfish]

Hi Andrew,

I think there was a big website crash a while back and Jen re did several things and rebuilt the site and the password was changed to all lower case. The version you are seeing is the old site which I still get from my favourites links - the rebuilt site including all the hot topics is accessed via Jens signature link and that has the same user name and password but everything lower case.

Mel
x

 

[jenanderson]

As I said its not the end of the world and its still gonna be a great cruise.

It is going to be a great cruise! I really hope that people who did not get what they wanted can be successful getting it when we board.

Hi Andrew,

I think there was a big website crash a while back and Jen re did several things and rebuilt the site and the password was changed to all lower case. The version you are seeing is the old site which I still get from my favourites links - the rebuilt site including all the hot topics is accessed via Jens signature link and that has the same user name and password but everything lower case.

Mel
x

Mel -

You are right...this was the problem. We have it all fixed now. I forgot about this issue when I first responded to Andrew but then sent him a PM later and he told me that worked! Thanks for responding though...I hate the thought of someone trying to get on and not being able to do so!

Have a great week!
Jen

 

[kritter]

Ed,

I would think that a manager would be able to do something about it if you decided you wanted to go that way!!!!!!!

 

[Melcatfish]

It is going to be a great cruise! I really hope that people who did not get what they wanted can be successful getting it when we board.



Mel -

You are right...this was the problem. We have it all fixed now. I forgot about this issue when I first responded to Andrew but then sent him a PM later and he told me that worked! Thanks for responding though...I hate the thought of someone trying to get on and not being able to do so!

Have a great week!
Jen

No worries, I only realised the other day that I have the old link in my favouites - I wondered where your updates had gone then realised that it was the old link!

Monday is my work day so I am off to bed now (it is just gone midnight here and DH and I have just watched the Lost season finale!) Hope everyone has a great week

Mel
x

 

[MBELSANTI]

Thank you for all of your help to everyone on here.

Special thank you to Andrew Derek for his easy instructions on booking online. I booked online in 2006 and was shut out from some of the things I wanted such as the Brunch. I went onboard early and still was unable to get a ressie. I didn't want to miss it this time, so I actually bought a new computer Friday night because current computer was slower than a turtle. This new computer really moved through the pages quick. I too tried for 10:30 Brunch on Sunday and was shut out. That was the first thing I went to and logged in right at 11PM CST. WOW. There sure must have been many people online booking!

Thanks too to Jen for putting together the lanyards and Kritter for FE!

I am super excited!!

 

[TheFatMansWife]

what a busy weekend !!!!who would believe we could get so excited about being 90 days away from a trip !!
DH was up at the crack of dawn with our list, ready to log in .
we managed to get palo brunch sunday at 11.30 The fatman likes this sitting because he gets to clear the dessert counter, those tiramisus are just to small for him even after having 2 custom made pizzas !!!!!!!
and we have palos dinner at 8pm on wednesday .
having read all the posts we will be seeing some of you there.

 

[caitlinsdad]

what a busy weekend !!!!who would believe we could get so excited about being 90 days away from a trip !!
DH was up at the crack of dawn with our list, ready to log in .
we managed to get palo brunch sunday at 11.30 The fatman likes this sitting because he gets to clear the dessert counter, those tiramisus are just to small for him even after having 2 custom made pizzas !!!!!!!
and we have palos dinner at 8pm on wednesday .
having read all the posts we will be seeing some of you there.

yep full vaction planning mode kicking in.

I am down to 82 days before I start my vacation,
Driving down from CT to Fl and back. We are about 18 - 21 hrs from Fl.
Will take in some sights on the way down and back.

 

[Andrew DEREK UK]

It is going to be a great cruise! I really hope that people who did not get what they wanted can be successful getting it when we board.



Mel -

You are right...this was the problem. We have it all fixed now. I forgot about this issue when I first responded to Andrew but then sent him a PM later and he told me that worked! Thanks for responding though...I hate the thought of someone trying to get on and not being able to do so!

Have a great week!
Jen

Correct, thank you.

 

[Andrew DEREK UK]

Thank you for all of your help to everyone on here.

Special thank you to Andrew Derek for his easy instructions on booking online. I booked online in 2006 and was shut out from some of the things I wanted such as the Brunch. I went onboard early and still was unable to get a ressie. I didn't want to miss it this time, so I actually bought a new computer Friday night because current computer was slower than a turtle. This new computer really moved through the pages quick. I too tried for 10:30 Brunch on Sunday and was shut out. That was the first thing I went to and logged in right at 11PM CST. WOW. There sure must have been many people online booking!

Thanks too to Jen for putting together the lanyards and Kritter for FE!

I am super excited!!

Thank you, pleased to have helped....

 

[Andrew DEREK UK]

Oh I am sorry for misunderstanding Andrew...Must be that I am out of it from staying up sooo late last night...LOL!!! Again, sorry...for misunderstanding.

DCL was really supportive to me this morning.

Could you get into the website???

Hi, yes was very pleased you made contact with DCL and they said they will sort it out was empathizing as this happened to me last year...


I took a very drastic decision to avoid it this year by going to a CAT 3 so I was able to book a couple of weeks ago. I didn't want to post this again yesterday, as I know some have had a bad time with it.

Last year, people in high places helped me out and I appreciated that.

 

[jbm02]

yep full vaction planning mode kicking in.

I am down to 82 days before I start my vacation,
Driving down from CT to Fl and back. We are about 18 - 21 hrs from Fl.
Will take in some sights on the way down and back.

Ed,
We'll be driving down from NY that day too. Maybe we can wave from the road!!!
Jude