I have ordered from them several times and would order from them in the future. For me, though, I never get a shipment confirmation email. I like to know when my order ships so I can track should their be any problems. But, there have never been any issues with 6pm, so I guess it's no biggie. Shoes do come very quickly. I also ordered my Overland bag from there for $10.85 and I LOVE it!