3 days from trip and I got a phone call

O.K. I finally talked to Anne. They are merging three computer systems and wanted to verify my address. This is why I have been biting my nails for three days! But I am just happy that it wasn't bad news. Thanks for your support.
 
Phew!! That was close. I hope you told her what anguish you went through for three days thinking there was a problem. Should have told her that from now on when she makes those calls, she should leave in her message that she is simply trying to verify the proper address. it would cause a lot less stress that way.

Have a great trip!!
 

:confused: I'm a little curious as to what "they" did to the Poly guests?? When they get the call, is Disney switching them to other buildings or to other resorts? Does this have anything to do with the renovations of the Poly buildings?? I guess I'm wondering because we have Poly LVC for Dec 04 and I SURE don't want them calling me right before vacation to give me some "terrible" news....We've stayed at Poly numerous times and never had any problems or gotten a call before our stay.

Just sounds really odd......:rolleyes:
 
:hyper: :hyper: :hyper:

WHOO HOOOOOOOO!!!!! ENJOY YOUR TRIP!!! Don't forget to give us a report when u get back!:earseek:

HAVE FUN...ENJOY!!!:hug: :hug:
 
Growin'updisney: One phone call was answered by my roommate, and she just said that she would call back, no specifics. My roommate could have verified the address for her, but maybe it's a company policy or something, to only talk to the person registered.
 
Disneysandy

I believe they are referring to an overbooking that was made a month or so back. 150 people were booked at the Poly and there were not enough rooms. They said it was a computer error. They started making calls to future guests and telling them they had to switch hotels. From what I remember they didn;t offer much compensation the the displaced guests.
 
Originally posted by Lisha7
O.K. I finally talked to Anne. They are merging three computer systems and wanted to verify my address. This is why I have been biting my nails for three days! But I am just happy that it wasn't bad news. Thanks for your support.


UGH -- all that worry for THAT??!! Don't they know that you have all these DIS friends worried WITH you??!! LOl

I am so glad it wasn't bad news. Have a wonderful time on your trip, Lisha7! :)
 
OK...it is 2 days later and I am DYING to know what happened!! Have you heard yet??
 












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