2013 Refillable mugs

[Jillpie]

CMs were always saying things like "you can bring that back forever". I heard it at POR last January. But there were/are signs at the mugs and at the refill stations that indicate differently.

They weren't "saying things like", that was the stated purpose of these mugs back in 2000. I know, I bought five of them, and still have them. We brought them back several years. I don't use them anymore, too big to pack in the suitcases. But I just wanted to emphasize, those were and are "forever" mugs.

 

[smidgy]

They weren't "saying things like", that was the stated purpose of these mugs back in 2000. I know, I bought five of them, and still have them. We brought them back several years. I don't use them anymore, too big to pack in the suitcases. But I just wanted to emphasize, those were and are "forever" mugs.

then I would use them with a clear conscience.

 

[DPCummerbund]

For those worried about having to carry around your family's wristbands if you want to get all their mugs refilled...

Check out this link! Sea World is embedding an RFID tag in a mug itself. In their case, they're allegedly using RFID tags to track CO2 emissions, but Disney could easily use tags in the cups to track usage and refills. So, no more barcodes, and no bands to worry about!

Not that you need to worry about dropping the bands. I haven't tried one yet, but I'm sure they're extremely sturdy. Secondly, they're very adjustable- you could wear your whole family on your arm!

 

[DPCummerbund]

They weren't "saying things like", that was the stated purpose of these mugs back in 2000. I know, I bought five of them, and still have them. We brought them back several years. I don't use them anymore, too big to pack in the suitcases. But I just wanted to emphasize, those were and are "forever" mugs.

I know this isn't the Official Mug Thread, but I would imagine Disney's official line COULD go something like this: our policy when we sold those mugs was to honor refills forever. Due to changes in costs and business models, we are no longer allowing infinite refills. If you are now unhappy with your purchase, we will gladly give you a refund of your original purchase price. If you want, you may choose to apply that refund to a mug for this current stay.

More practically, they don't want to get into confrontations and make people angry over something as simple and cheap as soda. They're not going to go out of their way to CAUSE a confrontation with you. Instead, they're just going to change their policy by adding barcodes (or RFID tags, or whatever) until you CAN'T use the mug anymore. At such time, it will be up to YOU to make a stink about your "forever" mug, and escalate the issue as YOU see fit.

Personally, if I had one of these older mugs (my oldest mugs date from 1996, which I remember as being from the "forever" time, but don't say so on the mugs) and I really wanted to make a deal out of this, I would try to deal with this before the whole barcode / RFID tag cuts me off. I'd contact Disney ahead of time, saying "I've been to WDW numerous times, and I have these here mugs from X year, and they were sold to me as "forever" mugs. I hear you have a new barcode (or RFID) tag system. I have a trip planned for next month, spending lots of $$ on tickets, resort reservations at X, etc., and before I pack my mugs I'd like to know how to go about getting them refilled as promised." Then, having put the ball in their court, you at least give them the chance to offer you something to "settle" this issue for you.

 

[lodge]

You'd likely get multiple replies from varying CMs..... sometimes I don't think it's a mistake, rather a way to pacify.

 

[Dean]

then I would use them with a clear conscience.

I think one would need documentation of that assertion and that it was not subject to possible change to justify deviating from the standard rules. Just someone told me would not be sufficient for reasonable people to justify going against the rules. It's no different than what people were told in a timeshare presentation compared to what the written documentations says.

 

[smidgy]

I think one would need documentation of that assertion and that it was not subject to possible change to justify deviating from the standard rules. Just someone told me would not be sufficient for reasonable people to justify going against the rules. It's no different than what people were told in a timeshare presentation compared to what the written documentations says.

If you drop that sentance off tomorrow, I can have it shortened by thursday.....

 

[smidgy]

and just to be clear, I do not have one of the old mugs, nor do I try to use an old mug. but I always do and alwyas will use the mug I purchased at the front end of my disney vacation for my entire vacation, no matter how many resorts I am patronizing. (this last trip, 3 resorts).

what happened to the ONE AND ONLY mug thread?

hmm, actually we do have CSR Pepper market mugs. ahve stayed there twice since,a nd not brought them.

 

[Dean]

If you drop that sentance off tomorrow, I can have it shortened by thursday.....

Shortened, if it's not in writing it means nothing.

 

[smidgy]

Shortened, if it's not in writing it means nothing.

hey! I was going to do that!

 

[CarolMN]

This really isn't a DVC topic and those of you who want to discuss refillable mugs can do so over on the Resorts Board - there's a STICKY Thread on the subject at the top of that Board.