Also try calling. It might be that your "Range" is not wide enough during the times you are looking. A CM on the phone might be able to see that better.
I don't want to get your hopes up yet but I'm waiting on word of an exciting new career possibility. If I get it I would have to cancel my Premium site for Halloween week. I'm sure other people will have problems and cancel too. You just have to keep checking each day and several times a day if you can. I will let everyone here know if I decide I need to cancel.