I actually went to Guest Services with my problem. It had to do with they way we were treated in the dinning room or lack of service. I have never been treated so rudely in my entire life. Our wait staff basically ignorned us. We NEVER saw our head waiter and I went to guest services for his name. I also told them why. Our food server was wacky. She asked me the 2nd night she saw me how it felt to be pregnant, b/c she thought she was pregnant!?!?! Also on the 2nd night it took us an hour and a half to get our cold food. She of course gave us the excellence speach and asked if there was anything wrong. We told her and she said she would correct it. Correct it she didn't of course. At every meal she would drill us to make sure everyone was feeling ok. My mother was tired the first night and she kept asking my mom what was wrong. My mother kept telling her that she was just tired from the long day, but she just wouldn't let up. I made the mistake of drinking way way way way way too much one night and had my first hangover the next day, so I was taking it easy (especially with the seas that also were bothering me) and she just wouldn't lie a dead dog lie. Then Brianna became overtired at the end of the cruise and the questions came about her. Our assistant server would only give us our drinks and then never refill them. No, I take that back, she did refill my mother's the last night. She did mine ten minutes later even though my drink was gone first. Our server and assistant server were never on the same page. This was the first cruise that I would actually go look at the menu ahead of time to see IF I wanted to go to dinner. I actually didn't go twice. Once b/c I went to Palos instead (I always double dipped in the past) and the second night I ordered room service with Brianna. That second night she called our cabin at 9:30 and questioned my father on why we didn't come to dinner. My parents ended up being fitted in at Palo's. I also went to Guest Services about the way I was treated at Sessions. I was completly ignored. I was there for 30 minutes and tried getting someone to help me (hey I wanted to spend money and they didn't want it ?!?!?) They weren't busy. Two waiteress were talking with the bartender and the third waitress was talking about something totally inappriopriate with two other customers. I explained what happend to Guest Services in detail, they took my name and room number along with what happened, but I never heard back. Yes, I did have some really good experiences. Diversions I loved! Alex was wonderful and we did mention what a fab waiter he was on the comment card. I meant some wonderful CM on the cruise. It was just a same about the food service. I also decided that the time has come to try another cruisline for a 7 day cruise. We requested a quote for next summer on the 7 day western and had sticker price shock. I personally like the Wonder better the the Magic, so will try to get a good FL resident rate next summer with that. Will do a trip report soon, but have to catch up on everything on the homefront first!
