Most of this information has been covered...but...this will be our 10th trip on the Magic. My daughter has been of an age for the club and an age for the lab, and this time will be her first in the teen program. Except for the first time, we have always sailed off season. That being said, I have always been very pleased with with staff/child ratio. In the 10-12 group, there are usually 3 staff members with 12-20 kids. The reason for 10-11 counsellors listed on the navagator is that they work in shifts. During "free time" there are 3-5 counsellors in the lab, but this time frequently includes ages 8-12. Obviously, they don't know exactly how many kids will show up at any given time, but I've always been satisfied with the child/staff ratio.
The parents always have the option of allowing the child to sign themselves in/out of the lab or making it a parent sign in thing. The minimum age for child sign in option has changed a couple times over the years. You can also add this option during the cruise if you are not comfortable with it at the beginning, but later decide that it would be a good thing for your child.
The only problem I've ever had in the kid program is that my child HATES the wrist bands. She gets them to do it loose enough that she can take it off when she's not in kid programming! We did have a counsellor use what we consider to be a bad word...in fact, my daughter told one of the Disney execs about it along with the counsellor's name. I added that I had told my daughter that different countries have different ideas about what constituted a swear word. The exec agreed that different countries have different standards, but
DCL expects the counsellors to adhere to US standards as most of their guests are from the US, and use of that word was not accpetable. He told my daughter that it "wouldn't happen again!"
The Club is the area for younger kids (3-7) and has a more counsellors. This is a really great area, and my daughter absolutley loved it. As with most things, when she was 7, she wanted to be in the lab. On our last trip, the lab was "boring" and she can't wait to be in the teen program. At age 9. she looked back fondly at her days in the club.....