Malaguti Ball Clan
aka the MALABALL an unstoppable family of fun
- Joined
- Jan 14, 2009
So here I am making sure I have everything ready for MS for our Sept trip to AKV Grand Villa paradise, I had my choice of Jambo or Kidani, ended up choosing Jambo because of the balconies and pool table plus there are only 6 of us so we didnt need the extra couch. Any how, I had my ressie and wondered if each Jambo GV had a pool table so I called MS to give my savannah preference and asked "do all Jambo GV's have pool tables?" the conversation went like this;
Me- Do all Jambo GV's have pool tables?
MS-no, Jambo GV's do not have pool tables, that is Kidani
Me- I don't think so, Jambo has the one story GV's not Kidani
MS- Kidani is our new building, it has the pool tables not Jambo
Me- I REALLY dont believe that is correct, but if it is I have made a mistake and need to correct it!
MS- can you hold while I do some research
Me- Sure..................I am out in my shed away from the computer
MS- I spoke with my supervisor and yes it is Kidani that has the pool tables I show availability, would you like to switch your reservation?
Me- Boy I cannot imagine that I am wrong on this, I saw it all over the internet that Jambo had the pool table not kidani
MS- I guess the internet sites were wrong.....
Me- hmmmmmm okay.........
Well as soon as we hung up, I was on my way back to the house to check again...So I called back after confirming, spoke with a great girl named helen, and she she would confirm from multiple sources and insure they all gave the same answer...she did, but her supervisor was the only one who said the pool tables were at Kidani!!! Helen called Jambo and asked!!! She saved the day, or I saved the day by somehow knowing more about the Grand Villas that I have never once stayed in then an MS CM and her supervisor...
Never thought that would happen....maybe its a sign....look out Jim Lewis..I might be coming for your job...
Me- Do all Jambo GV's have pool tables?
MS-no, Jambo GV's do not have pool tables, that is Kidani
Me- I don't think so, Jambo has the one story GV's not Kidani
MS- Kidani is our new building, it has the pool tables not Jambo
Me- I REALLY dont believe that is correct, but if it is I have made a mistake and need to correct it!
MS- can you hold while I do some research
Me- Sure..................I am out in my shed away from the computer
MS- I spoke with my supervisor and yes it is Kidani that has the pool tables I show availability, would you like to switch your reservation?
Me- Boy I cannot imagine that I am wrong on this, I saw it all over the internet that Jambo had the pool table not kidani
MS- I guess the internet sites were wrong.....
Me- hmmmmmm okay.........
Well as soon as we hung up, I was on my way back to the house to check again...So I called back after confirming, spoke with a great girl named helen, and she she would confirm from multiple sources and insure they all gave the same answer...she did, but her supervisor was the only one who said the pool tables were at Kidani!!! Helen called Jambo and asked!!! She saved the day, or I saved the day by somehow knowing more about the Grand Villas that I have never once stayed in then an MS CM and her supervisor...
Never thought that would happen....maybe its a sign....look out Jim Lewis..I might be coming for your job...