I thought this was kind of "big brother" like. I called WDW reservations the other night - to change the date on a package and while I was at it I lamented to the CM that I never get a pin. He responded that the only one out now was for free QS and based on my prior dining habits, that wouldn't suit me anyhow.
He knew every adr I made and cancelled, where we ate the last trip, what trips I saved - he even teased me saying "I see you priced out a value resort in with all those deluxes to see if that triggered a pin". I wasn't the least bit offended, it was very teasing nature - he was super. But he did say the amount of info he could see was amazing but all for marketing purposes. I then said "well no wonder I never get a pin, they figure if I stay at a deluxe club level, a pin won't do much for me but save me money, I won't be upspending to go anywhere else". He then said there are pins dedicated to rewarding loyal customers.
We ended the call with him assuring me Disney will have a new pin quite soon - it is in the works.....I am sur eI won't be getting it though!!!
He knew every adr I made and cancelled, where we ate the last trip, what trips I saved - he even teased me saying "I see you priced out a value resort in with all those deluxes to see if that triggered a pin". I wasn't the least bit offended, it was very teasing nature - he was super. But he did say the amount of info he could see was amazing but all for marketing purposes. I then said "well no wonder I never get a pin, they figure if I stay at a deluxe club level, a pin won't do much for me but save me money, I won't be upspending to go anywhere else". He then said there are pins dedicated to rewarding loyal customers.
We ended the call with him assuring me Disney will have a new pin quite soon - it is in the works.....I am sur eI won't be getting it though!!!