Just returned from Orlando, wanted to thank the board for all of the replies and help in regards to Horror Nights as I've never been to that event before. It wasn't really as scary as I thought it would be and to be honest, maybe I'm just more used to it but I like the local Six Flags Great America Fright Fest a little better...
This is the letter I just e-mailed to Universal Orlando's customer service in regards to the terrible time we had getting to and from the Horror Nights event...
Dear Customer Service:
Just returned from a trip to Universal Halloween Horror Nights Orlando.
My major issue has to do with transportation. I think you have to do a better of job of working with the community in regards to transportation to and from Universal. We were staying at the Hilton Grand Vacations hotel across from SeaWorld. Getting to Universal was fine for the Horror Nights event as we took the I4 Trolley. However, coming back at night was a nightmare.
As a property that is trying to compete with Disney, you really should team up with Seaworld and have some kind of shuttle that goes back and forth through the end of the Halloween event! I have also emailed the I4 Trolley people as to why they don't directly drop off at Universal. We had to get off at Wet and Wild and walk 4 blocks, which doesn't make any sense either.
I would appreciate a reply.
P.S. In regards to the Mummy ride, it is a great ride, but I think some padding needs to be added to the seat backs as we were slammed into the back of the seats and it really hurts your back.
This is the letter I just e-mailed to Universal Orlando's customer service in regards to the terrible time we had getting to and from the Horror Nights event...
Dear Customer Service:
Just returned from a trip to Universal Halloween Horror Nights Orlando.
My major issue has to do with transportation. I think you have to do a better of job of working with the community in regards to transportation to and from Universal. We were staying at the Hilton Grand Vacations hotel across from SeaWorld. Getting to Universal was fine for the Horror Nights event as we took the I4 Trolley. However, coming back at night was a nightmare.
As a property that is trying to compete with Disney, you really should team up with Seaworld and have some kind of shuttle that goes back and forth through the end of the Halloween event! I have also emailed the I4 Trolley people as to why they don't directly drop off at Universal. We had to get off at Wet and Wild and walk 4 blocks, which doesn't make any sense either.
I would appreciate a reply.
P.S. In regards to the Mummy ride, it is a great ride, but I think some padding needs to be added to the seat backs as we were slammed into the back of the seats and it really hurts your back.