Just wondering how people are determining that the fax worked or didn't work. Did your actual resort reservation include any requests when you booked? Did you repeat or change those requests when you faxed? How do you know the fax was the reason you got (or didn't get) your requests?
In my case the fax was the only method used to submit a request beyond the very general requests via online check in.
I don't subscribe to the theory that the fax doesn't "work", myself. I accept that it's not always possible for them to meet requests and it isn't that the fax doesn't work, just that they can't meet my requests.
I've always said it can be purely coincidence when they do meet them, of course, but I just don't believe in that many coincidences at once. A few specific instances in our case.
For our stay at ASMu last summer I booked Preferred. I requested Calypso, King, looking out to pool. I got Calypso King looking at pool. King is not a booking category, only request and the only time I requested it was on the fax. So maybe a coincidence we got the building and view but I don't believe it was for a King
At CR last April we booked TPV. I requested an odd number room, upper floor, over the Chef Mickey end. At check in when I asked where our room was they read exactly what I wrote on the fax. I didn't give that info to them any other way, just via the fax and I got a room that fit the exact description I entered on the fax.
At POR last month I booked King and requested building 85, river view. We got a king room in building 85, river view. Maybe a coincidence but seeing as there are king rooms all over I have to think they used my fax to guide them to which building we requested. The only checkin requested was only Corner room, no other. We also got Corner room too
At Poly last summer I booked standard. Via the fax I requested Raratonga, ground floor, facing the monorail, king room. We got exact room I used as the selection choice on the online check in. While the fax doesn't list 1 room it does include a selection of rooms that meet the categories of that room. I don't believe it was coincidence the room they gave us meet exactly all the criteria on that room