We've been here all week, and I thought people that are about to come down might like to know how it is here currently.
1. We did not have to get a parking pass/talk to anyone about the timeshare presentation. Check-in was a breeze, but there was a line at the parking pass desk, so we skipped it. Haven't had a problem in 6 days. We also unplugged the phones because they did call one day while we were out. I didn't want them waking us up at night about the presentation. They told us the $150 credit card hold was not required, so we skipped that, too.
2. The pools have not been heated at all while we've been here. We've tried the lazy river, pirate, and the little splash pool with the mushroom. They were all freezing cold, which surprised me because it's really hot down here. It had rained earlier that day, though, so maybe that cooled them down a lot. We did eventually adjust to the water, but it took awhile!
3. Parking is less than ideal, but not horrible. We are in building 5 and the parking deck is usually our only option. Every now and then we can find an empty space close to the building, though. The deck wouldn't be bad at all, but it faces the other building and you have to walk all the way around to get to building 5. It's a little scary at night with a toddler, but during the day it's not a problem.
4. The room was much bigger than I expected. I thought it would be like a glorified hotel room, but it's more like a small apartment. I think anything bigger than a 2 bedroom would feel huge.
5. The pizza delivery companies will deliver until 4 a.m., which actually came in handy after a very long day at Magic Kingdom. They did not quote a $4 delivery fee over the phone, so you might want to expect that when you order, though I'm sure each place differs in price.
6. We haven't had any noise/uncleanliness/unfriendliness issues like others have mentioned. The staff has mostly been very friendly. They even take time to say "good morning" when walking by, etc. We can't hear anything from other guests in our unit, except one day a group of kids were full out running down the hall.
7. They provide lots of supplies when you check in. I would say enough for 3 days or so. We also had all the bedding for our fold out bed in the closet in the living room.
8. The whole place is very clean. I haven't seen any dirt or bugs anywhere at all.
9. It's been a little confusing getting in through the gated entrance this week, but I think that's because one side was broken. Different guards handled this in different ways, so we weren't ever really sure what to do. But they fixed it yesterday, so hopefully we can just use our room key to scan through.
10. My husband somehow managed to lock both room keys in our room (don't ask), and they were very nice about giving us an additional one for no charge.
My only complaint about the way things are managed here is that there just isn't enough information about the layout of the place. They provided us with a map upon check-in, but it doesn't really come close to showing everything this resort has. We were trying to find the little kiddie pool one day, and it took over an hour. The map just says "pool" on every pool, without any explanation as to which one is where. We eventually figured out that the fifth building has the lazy river, the pirate pool was at building six, I think, and the kiddie pool was by a big pool with another slide at building three. We also passed a couple of other pools on the way, but honestly there are so many that we lost track! We saw several other things that weren't marked on the map at all, like a ping pong table area, several hot tubs (I guess these were included under the "pool" heading), swings that overlook the water, large grilling areas, etc. I feel like a more detailed map would be very helpful.
Overall I am very, very happy with the resort. We have stayed on Disney property or at Windsor Hills in the past. I haven't been disappointed with any of them, though Disney may be my least favorite because of the price/value. This place has been lovely, and very much worth the little bit of money we paid to stay.
