This is from a friend of my sister, she adopted a child in her late 40's, had zero experience with kids or WDW. She took her child on their first trip this summer. She had no idea the lines would be long, could not understand why there weren't alternative lines for people with small kids who don't have the patience to wait in long lines. Same thing for dining- my sister did get her to make some ADR's, but she didn't expect to have to wait for the characters to make their way around to her table. Don't understand what she thought would happen, since she says she knew she wouldn't be the only person in the restaurant. She thinks the buses should have car seats installed permanently, separate buses should be provided for families with little kids, and that strollers should be allowed to be wheeled on full of kids and/or bags. My favorite was that she thinks WDW should provide air conditioned napping areas, with beds, in all the parks. She even asked a cm about the nap areas while in the parks and was directed to the baby care centers. That wasn't good enough for her- she wants private rooms for each child. She wasn't amused when we told her that's what her hotel room was for.