I just got off the phone with the safari club. You are supposed to get a $5 certificate for birthday and $5 certificate for anniversay. We get ours around now. I called them and this is what I was told. Everything is now emailed. If they don't have your email you won't get the certificates. They did have my email and they claim they emailed me the certificates last month. I never received them and I don't have any filters on my email. Conclusion, they say they emailed, I said I never received them, tough luck for me. They will however send me a $5 certificate as a thank you. So my question is, has everyone been getting their gift certificates and if so, by email or regular mail. I am so furious because my son loves the place and that is the only incentive I have in going there.