This explains the strange questions we were getting from the Concierge Staff at AK -Jambo House. We have a Sept 5-14 stay planned at AK-Jambo Concierge. When asking them to arrange our ADR's I was asked if we would be on a dining plan. I said no, that we were going to obtain the TIW card when we go in May. They asked me to let them know if we do obtain it and asked for the numbers on the card. I thought that was very strange because I was never asked that when I booked ADR's myself.
I did email them the TIW card number this is the response I received:
On Mon, 1 Jun 2009 14:38:43 -0700 (PDT), Animal Kingdom Lodge
Itinerary
Planning <animal.kingdom.lodge.itinerary.planning@disneyworld.com>
wrote:
Dumela! Cyndi,
Thank you for sending in the Tables in Wonderland information. If for some reason there is availability without the discount but not with
the discount do you want us to book anyway? We are finding in the new booking system that some restaurants limit the number of tables
offered with the Tables in Wonderland discount.
I questioned this as this was new to me and I could not believe that Disney would do this considering I was PAYING EXTRA for TIW. I received this response:
On Tue, 2 Jun 2009 16:25:42 -0700 (PDT), Animal Kingdom Lodge Itinerary
Planning <animal.kingdom.lodge.itinerary.planning@disneyworld.com>
wrote:
Dumela! Cyndi,
In the new booking system we have noticed that when we code
membership for Tables in Wonderland sometimes we do not get offers for restaurants when we can get them without the membership. This indicates to us that they are only offering limited numbers of tables available for discount bookings. We think it is similar to room bookings where the number of discount tables is controlled. We have been told that discounts have to be coded at the time of booking. As far as we know this affect
discounts at all restaurnts.
You might want to write to guest communications and ask them about it.
The address is
wdw.guest.communications@disneyworld.com . They may be able to get an official answer. All we know is how the new booking system is behaving and the notice we got that discounts have to be coded at time of booking.
When I booked our ADR's for our May trip I did not mention the TIW card and we did receive the discount at our TS meals.
I have received a tentative itinerary with our ADR's listed and everything I wanted was there. I didn't need much, just Jiko, LeCellier Lunch, and a Cinderella's breakfast. I will email them now to see if the ADR's are final and if I can use my TIW card.
Cyndi