The only way they'll be able to retain the value of the Kohl's Cash (and I found this out the hard way) is to go through the store and find something -- anything -- that has the same ORIGINAL value as the item they're returning (the sale price doesn't come into play here, only the original price of the returned item and the original price of the item they choose), and then they can do an "even exchange." So if your $150 item has an original price of $299, they can find one other item with an original value of $299 -- has to be on the head, including the pennies. It's not a good system. If you have any thought that they might not like the item you're giving them, I wouldn't use the Kohl's cash on it.
And I don't think you can do the merchandise credit thing any more -- I asked about that last week when I had this issue and the method I've outlined was the only thing they said they can do now.
The only way they'll be able to retain the value of the Kohl's Cash (and I found this out the hard way) is to go through the store and find something -- anything -- that has the same ORIGINAL value as the item they're returning (the sale price doesn't come into play here, only the original price of the returned item and the original price of the item they choose), and then they can do an "even exchange." So if your $150 item has an original price of $299, they can find one other item with an original value of $299 -- has to be on the head, including the pennies. It's not a good system. If you have any thought that they might not like the item you're giving them, I wouldn't use the Kohl's cash on it.
And I don't think you can do the merchandise credit thing any more -- I asked about that last week when I had this issue and the method I've outlined was the only thing they said they can do now.
The only way they'll be able to retain the value of the Kohl's Cash (and I found this out the hard way) is to go through the store and find something -- anything -- that has the same ORIGINAL value as the item they're returning (the sale price doesn't come into play here, only the original price of the returned item and the original price of the item they choose), and then they can do an "even exchange." So if your $150 item has an original price of $299, they can find one other item with an original value of $299 -- has to be on the head, including the pennies. It's not a good system. If you have any thought that they might not like the item you're giving them, I wouldn't use the Kohl's cash on it.
And I don't think you can do the merchandise credit thing any more -- I asked about that last week when I had this issue and the method I've outlined was the only thing they said they can do now.
Oh I hope I don't lose the value of my kohl's cash! I have to return something this week, and was hoping to use the kohl's cash I had to buy myself a new keurig, since mine decided to take a dump today! Their return policy was one of the reasons I shopped at Kohl's....otherwise, I can find better stuff elsewhere!
clh2 said:I know that many like Kohl's cash.
I can't stand it. Not at all. Returns is why.
If I get Kohl's cash, AND SPEND IT - I literally spend it on greeting cards/wrapping paper. Something that I know I will never need to return.
I am new to this kohls cash and have another question.
I ordered online 3 items(shrugs for a dress) and do not know which one I am going to keep. I am definitely returning 2 if not all 3. I got $15 kohls cash emailed to me. Do I spend this $15? Do I not use it at all? I know when I return the items $15 will be deducted but if I do not use the kohls money will they still deduct $15 anyway?
I am sorry I am so confused as you can tell.
Please help!!
Thank you so much
CALL KEURIG!!! They replaced my machine for free! Just go through the steps with them - they will try to trouble shoot. I did this - wrote down the date of the first call - called back about a week later, and said,"I called on such and such date, and the nice gal tried to trouble shoot my problem. It hasn't worked and after a week it just isn't working." I had to send back a small part of my broken machine upon receiving the replacement.