I am wondering if anyone else is experiencing problems getting their refund straightened out? We were all told that 20% of the fare would be refunded when the cruise was shortened. In my case, 3 passengers were booked on DVC points and then many months after the reservation was made, we added a 4th person and paid cash . They gave us 1 credit (posted to my onboard account while on the ship) but cannot/will not tell me how much each person's share of the credit is. Assuming that the 1st and 2nd passenger's share is more than the 3rd and 4th since they pay more, but how to figure that out remains a mystery. The 4th person is a friend who decided to join us and I want to make sure that she receives her fair refund, but how do I determine what that is? DCL won't talk to me because DVC is, in effect, my "travel agent". DVC was very snippy today and blamed the cruise line for not giving more information. All in all, I got nowhere! Any thoughts?