First of all DH didn't call them nasty to their faces. He was texting me his frustrations. And there was no reason for them to be nasty and unprofessional to my DH. NONE. Beleive me, my DH is not one to complain about behavior unless it is really bad. DH had been nice and great and sweet, but not when his wishes for his grandmothers care aren't being listened too. That is frustrating. His grandmother is 100 years old, has a broken hip, that if they don't fix, she will probably die in bed in a few months (medical opinion), but there is a good chance she won't survive the surgery, but has to have it. So he is dealing with the fact that his grandmother is going to die very soon. He is dealing with all the care since his father is out of town, and couldn't get in until this evening. He is stressed, and sad, and frustrated. And when he told them not to, they should have listened and not given him attitude and ignored him after wards.
And yes, I gave him the number of the advocate (they are there over the weekend). We also know the chief of the ER, and I wish he would have called him, but DH hates playing that card unless he has too. I want him to file a complaint, but it is up to him to do it. We have been taking turns at the hospital and I wasn't there when this happened. Even her private aides had gone home.
DH went tonite to pick up his dad, and I stayed there with her to make sure she was ok, until he brought his dad there. They changed shifts while I was there and the night nurse seemed nice. Heck, visiting hours end at 8 pm and we were there until 11:30 PM. Heck my DS and DIL came after 10 PM.But what is done is done. I know I really wasn't comfortable leaving her alone there tonight, but it isn't my call. I have spent more time in the hospital over the past two days then I have with my kids.
Sorry for venting, I know nurses work hard and there are alot of you there, but this is frustrating which I why I asked if there was a procedure. Before this happened, DH was very happy with the nursing care.
Ok...off to sleep, tomorrow is going to be a long day.