I bought DVC 2 years ago directly from Disney off one of the tours and the lady we worked with was great. Then last year we decided to consider adding on so I contacted DVC trying to get my original lady but somehow ended up getting someone else. We decided not to add on as we were saving for our Disney Wedding and had enough points for the entire honeymoon. Now a year later, we're out of points and need more for our vacations and since we're not saving for anything, we can allocate our funds. I contacted our contact from last year and he seems really pushy, like you must buy now. We're still deciding how many points we want and we're actually considering a sizable add on and need a month or so to gather the necessary funds (between cash an a small personal loan through my employer - i work at a bank and get preferred rates). My contact keeps calling me pushing me to do the add on now and I really don't want to. My original lady was so carefree and not pushy and this is really frustrating. Has anyone experienced this? Can I request a new agent. PS - We decided against the resale market for a variety of reasons, so please don't recommend that! Thanks in advance everyone!