Do the suites (mainly Portofino suite) have non-smoking options? Thinking of either reserving or taking my chance for a $35 upgrade at check-in, but I would definitely need non-smoking.
Booked and paid for a "CLUB" level. Room 2467 is not on CLUB level but can be given those privelages when they run out of rooms on the 5th and 6th floors.
Problem was not all hotel staff may be aware your room is CLUB level, as our first night we got a turn down service yet did not the next two nights. If we had a room on the 5th or 6th floors it would have happened. Big disappointment for my daughter as she was looking forward to what the beds would look like the second night with her stuffed animals arrainged honging off the propted up pillows.
Nothing !
The room is close to the elevator, a little too far from CLUB service room on 3rd floor and something I won't book again. Coming from 5 nights at Disney with an actual Balcony and not even a window I could open here made the room extremely dusty from the AC unit. My third time at PBH ,,,I'll pass and stay at Disney from now on. Sorry , "just not great"
Hi everyone booked PBH for my family of 5 as well as grandparents. Booked 2 rooms. One club level queen deluxe and the other club level king. Would like to request a room for grandparents that is not too far from elevator and club lounge. Would that put them on the main floor? What wing might that be? Bay view? They are staying in the king
Hope someone has some time to answer all of these questions. Thanks in advance.
Christine
ALL suites are non smoking!
We're in room 1434 in the east wing. We booked a garden view standard room and we were upgraded to bay view and it's gorgeous! It's just about 4 rooms down from the elevators but it's been very quiet and the walk to the boat takes less than 10 minutes, since it's straight across the piazza.
Has this changed? I was told a couple of years ago that the two West Wing Villa Suites are on the top smoking floor, thus making them smoking. In fact, the rooms manager at the time made it a point to call me and ask if we wanted to be moved before we got there.
Has this floor been changed to non-smoking?
Not that it really mattered, as the rooms have never smelled of smoke and I never was able to find even the hint of an ashtray anywhere.
no way. the suites are all non smoking. west wing 4th floor is a smoking floor, it has suites and those are still non smoking. the hallway might smell like smoke but when u get in the suite, it smells like a brand new room. this is no lie! we are very strict on the suites. we have a limited amount and wouldn't want to distroy it's beauty by letting someone smoke. we really take it seriously, smoking is considered damaging, and when something is damaged in the suites, we charge you for the product. most furniture comes straight from italy. a chair alone could be up to 700 bucks! the leather chairs in the club lounge that the staff has at their desk, those chairs are 1200 bucks! so yea, they are pretty strict.
Room 2428/2429 is a double queen hospitality suite complete with piano. The view isn't too great and the step out doors don't open but the size of the suite more than make up for those little shortcomings. Plus we received both red and white wines as LF welcoming gifts.
Now that I'm back, I'll add a few pics of the suite.
Here is the parlor entrance area looking back into the hallway.
This is the parlor's seating area.
And of course you need a dining area for 8 when staying at the PBH.
The galley featured a microwave, small fridge and icemaker with room for plenty of liquor bottles.
What hotel room wouldn't have a piano?
Oh yeh, there was a bedroom and 2 bathrooms. How am I ever going to stay in a regular room again?
3/6 - 3/11
Rooms 3250 and 3252. 3250 was the double queen standard gardenview bedroom and 3252 was the Portofino parlor.
2nd floor of the West Wing, overlooking the baby pool.
3250 was at the bend of the West Wing. It was right next to the ice machine, utility closet, so no noisy neighbors.
Being on the second floor, it was a pain to get to the Club. You had to either go downstairs to the Piazza and then back up to the 3rd floor club or you had to go upstairs to the third floor and take the indoor corridor past Bice. If we are in the West Wing and doing Club, I prefer to be on the third floor so the kids don't have to deal with elevators.
Access to the dock and pools was excellent. Short walk to the end of the hall to the door going outside. Take the stairs to the left to the Beach pool, stairs to the right for the Piazza & boat dock.