carbatonic
Earning My Ears
- Joined
- Jan 3, 2012
Hi!
I was wondering if anyone can tell me what the turnaround is for exchanges at DisneyStore.com? I received a defective item, and after contacting guest services a few times, they set up a UPS pickup for me. The UPS pickup took over a week to happen, but finally, my item was returned and signed for last Friday morning.
Guest services set up a new order for my replacement, but it has yet to ship. I was just wondering how long it usually takes between the item being successfully returned and the replacement shipping? I get a little nervous because the item was very expensive, and the ups pickup did not work at first, so this whole ordeal has been going on for about a month
I was wondering if anyone can tell me what the turnaround is for exchanges at DisneyStore.com? I received a defective item, and after contacting guest services a few times, they set up a UPS pickup for me. The UPS pickup took over a week to happen, but finally, my item was returned and signed for last Friday morning.
Guest services set up a new order for my replacement, but it has yet to ship. I was just wondering how long it usually takes between the item being successfully returned and the replacement shipping? I get a little nervous because the item was very expensive, and the ups pickup did not work at first, so this whole ordeal has been going on for about a month