WE had a great meal, and a terrible one.
The awful one, it was late, very close to closing, and there'd been a horrific rain storm. The staff made it clear that they wanted OUT of there; the bellydancer wouldn't even look at my 5 yr old daughter, who was dying to be asked to dance, and started sobbing uncontrollably, and much of the food was dried out and seemed to have been under heat lamps for a long time.
We decided to make a return visit a couple of years later. It was earlier in the evening. The servers were perky, the pace was leisurely; we got great pictures of my DD in her new career as a bellydancer, and the food was moist and fresh.
Living proof to give something a second chance. And maybe not go close to closing.