It can be an issue when you have small children, stollers, car seat, handicap person and the luggage is three bags and three carryon's,
Disembarking you go along with that car seat, the stroller, the handicap person and their mobility device, you try to use the $4 tiny cart to "GRAB" the bags, watch the kids, and not stress yourself already just arriving to start the vacation.
I never had any problems getting luggage, the trip 2 weeks ago as I said was an 8:15PM arrival and by the time we ate, the luggage was in our room. I was not expecting it until morning.
We did still have the stroller, the car seat, the 3 carry on's, disabled person equipment, causing enough stress to make sure everyone was settled okay
.OH, and the one luggage, bedding/temperdic mattress topper in the suitcase we drug in case the items were not there until morning.
I have no clue how we would have managed with the additional luggage and not had a melt down.
Maybe traveling 2 people and packing light is not an issue to grab it.