Eight
Mouseketeer
- Joined
- Jul 4, 2010
My apologies in advance for this chapter. I have no pictures, and it's uh... boring, maybe? Unless you care about boring sales presentations and weird CMs. To make up for it, I'll be posting another chapter right after.
My mom got up around 4:30, I believe, to do the 5K. I woke up for a little bit, but fell back to sleep pretty fast. I had thought about going with to watch the start and finish, but ultimately, I decided it would be best if I rested, considering I was going to be running 13.1 miles the next day.
From what she told me, it sounds like my mom had a good time. Even though there was 16:00 minute mile pace, she was able to walk it without any problems. I dont know how long it took her.
I woke up again around 8, and about ten minutes after I woke up, my mom got back.
We had the DVC presentation this morning at 9:45, so after we got ready, we went to the front where they had a van ready to pick us up.
Our driver was very friendly, and we had a nice time chatting with him on the way to Saratoga Springs.
When we arrived, we were told they were running a little behind schedule. Since we didn't really have anywhere we needed to be after this, we told them that was not a problem.
After waiting a while, the sales manager came out and spoke with us while we were waiting. He assured us that someone would help us, but until then, he would answer any questions we had. He was also very friendly.
Finally, the person who would helping us came out (Im not entirely sure what their position was called), and this guy? Not friendly at all.
It was like he didnt want to be there at all. He was not friendly, courteous, helpful. He made no attempt to try and sell us on DVC, and more than once, he walked out of the room without saying why. It turns out, he was getting some information, but come on, the least you can do is let us know what you're doing!
Finally, after the most lackluster sales presentation in the history of sales presentations, he said hed escort us to the front.
My mom was like, we were told we could see model rooms of Aulani, can we see those?
So he agreed to show us the showroom, and as we walked over there, he walked three steps in front of us the whole time, without saying anything.
We looked at the rooms, and then he walked us back over to the main building where we got ice cream. That was really the only good part about this whole thing.
On the way over, my mom asked him how long he had been working for Disney.
Twenty years.
Once we had our ice cream, we sat down at our table.
My mom and I looked at each other.
Was it just me or was he really rude?
He was! Im glad it wasn't just me thinking that.
We both agreed that the whole thing had felt really weird. After talking about it, we decided we wanted to talk to someone about it because that whole experience just felt kind of awful.
Please keep in mind my mom is the type of person who is great about letting things roll off her back. Im not so great at that, but my mom is. So when she wants to talk to a manager about something that has happened (which I can honestly say Ive never seen happen before), you know it's serious.
We were able to speak to the sales manager we had talked to earlier, and told him about how rude the other guy was. The sales manager was very apologetic, and said he would send us the name of another sales person.
That never happened. DVC kind of dropped the ball on this one.
After that whole weird experience, we were driven back to CSR.