hi everyone, I just wanted to throw in one word of caution. we had set up a transfer of luggage from ssr to vwl. Luggage services came to our room at ssr and gave us tags for each bag. we had a duffle bag that was completely closed with a macbook pro in a soft sided case and a couple jackets in there. when the luggage arrived at vwl the duffle bag showed up quite a bit lighter. jackets were there and the bag was zipped but the laptop was missing. I know it's my fault for leaving it in there and will never know at what point of the process it was taken but it was very upsetting. The manager at the wilderness lodge was nice in trying to help out but in the end we were given a phone number to call which had limited hours and after weeks of trying to at least see if it was investigated was told they could not prove we had a laptop with us. In the end in not mad at Disney just mad at ourselves and have learned a valuable lesson.
Sorry for the long winded response but just a word of caution, be careful who you give it to..