I'm sorry. I have to comment because this morning for the first time in 50 trips to WDW I cried while talking to a CM while trying to make a reservation and I feel like a fool but this
MDE thing is really, really getting to me.
I've tried to like it use it and learn all the new websites (DVC, AP and MDE) but they keep kicking me out, crashing, not allowing me to make reservations, losing reservations, etc, etc. And now, when trying to make reservations by phone the CM tells me I am not "in my 180 day window". Horse hockey!!!!! In 179 days I will be in my villa at VWL.
I know what I'm doing. I've done it hundreds of times before but how ridiculous it is to have this "new website" shoved down our throats? Aren't we the customers? Believe me, I have talked (rationally and professionally) with guest services and IT and they cannot correct anything.
And then to have them say..."and you have a magical day..." Well, I'm one of those fools who seldom ate off property, never experienced Universal, only been to Sea World once but I know that's going to change on my next trip to Florida.
I'm going to fight back with my lack of dollars in their pockets. The thing is...I don't for a minute think management cares.
Sorry, I'm usually much more upbeat than this. So frustrated.