belle&beast
DIS Veteran
- Joined
- Dec 16, 2005
I have been selling on ebay for about a year and have never had a problem. Tonight I came home and found that there is a dispute that someting I sold is not in working condition. It was checked before it was listed and was fine. The buyer did not contact me directly and put a hold on my paypal account for twice the amount that the items costs because he purchased more than one item, so the whole amount is being held. I should add that this is over $200. I responded to his post in the dispute with some directions on how to use the item and offered a refund upon its return if he is still unable to get it to work properly. I feel sick to my stomach, because I know it was working and I cannot afford to lose that money! He has my items and my money is being held. Any suggestions or comments?