No tote bag for us cheapskates. If you haven't heard from them, call DVC up. I think it's Administration that is responsible for sending out the membership book and other paperwork as well as making sure you understand the program, not MS. I find that you usually need to ask about your guide, just call up MS. With the 5 or 6 guides we've had over the years, only once have we been contacted when we were assigned to a new guide and that was the guide themselves. I think DVC should send out letters instructing you on your new guide, the reason for the change and contact informaiton when they asign a new one, but so far they haven't.
Dean