Concierge/Club Level Information - Part III (October 2010)

Discussion in 'Disney Resorts' started by PolyDec2008, Oct 23, 2010.

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  1. MickeyMinnie1971

    MickeyMinnie1971 DIS Veteran

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    We just returned from a BC CL stay, and LOVED it! We have always stayed at the Poly in the past, but I am so glad we decided to give it a try. We had a wonderful stay, and can't wait to return.
     
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  3. chimo2u

    chimo2u DIS Veteran

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    :thumbsup2 WHEW :goodvibes So happy to hear that .... I am hoping we will have just as amazing a time.
    Under 50 days now!!!
    :cool1:
     
  4. Tam1067

    Tam1067 LOVES LOVES LOVES the Poly

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    I haven't been here in quite a while, but we are leaving Wednesday for the Grand where we will be staying in Sugar Loaf. I'm hoping someone has experience or knowledge about what I'm going to ask.

    My 13 year old son has a friend who is in the hospital now undergoing chemotherapy for severe aplastic anemia. The preferred treatment for this condition is bone marrow transplantation, but his sister is not a match, so they're doing the drug regimine. He is very, very sick and will be hospitalized for several more weeks.

    Disney comes into play because the family was supposed to be in WDW for Xmas, but when he was diagnosed earlier this month, they had to cancel the trip. He has already been approached about Make-a-wish, so he might end up at WDW with them, though that won't be for several months because he's simply too sick to go anywhere now.

    Which brings me to my next question. I wonder, do you think I could ask the concierge CMs in Sugar Loaf if they could send him a card or something from Mickey? Of course, we can send him a postcard, but I worry that this would upset him as it'll remind him that he's not there while his friend from school is, but I was thinking that if the message came straight from Disney, it might cheer him up. I'm not asking for stuff--just a message, but if that's beyond their realm of possibilities, I won't even ask.

    Thanks!
     
  5. soxnation

    soxnation Mom to a Cockapoo!

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    Just returned from a 4-night stay at the Wilderness lodge club level. Room 7116, woods view room over looking the villas, very quiet room.

    Club staff were great as we arrived the day of the computer system upgrade, there were some issues that they had to deal with. They were knowledgeable and all were aware of our requests and details of our reservations.

    Snacks and breakfast were good; they did have a different appetizer out every night we were there. Duck pot stickers and venison rolls, scallops wrapped in bacon and curry beef, a spicy pepper soup and chicken on a stick.
    The lounge was always clean, and items always being replenished.

    Breakfast was the same every day; wish there was some variety in what was offered. The days we were there they had chocolate and berry mini muffins and mini cinnamon rolls. There was also mini bagels, 4 types of cereal, and fresh fruit.

    Consumed far too many chocolate chip cookies from the lounge!

    Just got in this morning, pictures to come.
     
  6. Pjimmeyer

    Pjimmeyer 1000th Happy Haunt

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    We just returned from a 10 night stay at CL in the Contemporary (12th floor). We have stayed in the CR many times but this was our first experience at CL for any WDW resort.

    Overall it was great, but for us not that much more than what we usually experience at the CR. It was nice having CMs so readily available to help with any detail we needed help with. The lounge was nice. Hmm...I guess for us the bottom line is that when we get a big discount like the ones that were offered for bounce-back last year then staying at CL is worth it. When there are not big room discounts available then I doubt we will do it again. For us there just is not a big enough difference in the quality of our stays to warrant a full price upgrade. I tend to make all of our plans (its part of the fun :goodvibes ) and only asked them to make one reservation for us while we were there (and I only did that just because they were there and we were paying for such services...I wouldn't have minded doing it myself otherwise). The lounge offerings did come in handy especially for a quick bite before hitting the parks.

    We did notice a few minor annoyances. It would have been nice to have been greeted in the lobby and escorted up to our room as they assured me when I asked in e-mail correspondence before our trip. After some back and forth among bell services CMs as to what to do with us when we arrived one decided to escort us up to the 12th floor. When we arrived apparently only one CM was working at the moment and was in the middle of setting out the evening offerings in the lounge. She was rather busy and not terribly excited about seeing the additional duty of checking us in.

    I also got the impression that there were a few folks who figured out how to get up to CL and take advantage of the lounge offerings from other floors.

    Nothing big though...it was a great trip. :goodvibes
     
  7. Lisa S.

    Lisa S. Trip planner extradordinaire!

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    Hi,

    I'm staying CL at the CR next August. I contacted IPO using the email address on the first page of the thread and had no trouble. They sent me the form to fill out - but I just noticed that the email and phone number they have on the form for me to send it back to are different than the ones listed here (although the fax number is the same). Does anyone know why there is a difference or which one I should use? Thanks for your help.
     
  8. CR Resort Fan 4 Life

    CR Resort Fan 4 Life DIS Veteran

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    Hey everyone,
    Just like my WDW trip this past August once again I am writting my Boardwalk Inn trip report in Dalton, Georgia at a Hampton Inn and tomorrow night I am staying in Lima, Ohio. So I will be home on Christmas Day.

    Boardwalk Inn
    First things first I want to thank the Innkeeper's Club Cast Members for making our 2nd stay there even better then our 1st time. JJ, Lorenzo, Jackie, Tiffany, Jackie, Anita, Janice and everyone are all amazing and the best Cast Members WDW can ever ask for.

    After we arrived and took the elevator to the 4th floor we were greater by JJ who is a fellow Canadian from Montreal, so what a nice surprise to see him. He had heard over the radio we just arrived and he ran over there to meet us.

    Since we had a reservation for a Standard Club Level Room getting a Boardwalk View needed to be requested, well we were told that our room was going to be 4223 and it turned out to be one of the few Standard Club Level Rooms with a Boardwalk View. Now part of it was a bit blocked by the roof of the Boardwalk Bakery, however that wasn't an issue at all. However the room was very close to the lounge and that was a bounus.

    After that when I had opened the fridge I noticed cans of Sprite Zero and it turns out that JJ had got them for my Mom since they are not available in the lounge, plus this time we did not request them. The thing we found great about that is how JJ remembered that my Mom liked to drink it, so that right there is great service.

    Theme Parks
    The Magic Kingdom I went once, Epcot and Hollywood Studios I went to twice and once I went to the Animal Kingdom. The week before Christmas the crowds were ok however we always went for AM Extra Magic Hour or right before the regular park opening, so that helped with any lines for the attractions.

    Dining
    The various dining locations we went was the Kona Island Sushi Bar, Beaches & Cream (didn't have to wait at all for a table there) two times at Earl of Sandwich, Gasparilla's Grill & Games, three times to the ESPN Club to watch the Maple Leafs play, Boardwalk Bakery, Boardwalk To Go, Boardwalk Pizza Window and we took out from the Contempo Cafe since the night we went it was very cold on the 4th floor.

    Transportation
    Going to the Magic Kingdom we took the bus and we had just missed it, however another came 5 minutes later so we had no issues with the Boardwalk buses when it came to that. I used the walkway both times to Epcot, took the boat and also walked to Hollywood Studios and we took our car over to the Animal Kingdom and Downtown Disney.

    Our next trip to WDW
    As of right now we have a room only reservation from August 8th - August 22nd at the Boardwalk Inn for another Standard Club Level Room. Since there were no room only discounts yet for August 2011, however we wanted something confirmed just to have it. So I will keep a look out for Annual Pass rates or any future promotions.

    Finally once I am home I have 59 pictures of the Boardwalk which I will be posting for you all to see.
     
  9. chimo2u

    chimo2u DIS Veteran

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    Glad to hear you had another amazing trip and are safely on your way home! :goodvibes I really want to stay at the BWI and your review makes me want to stay even more! My son is adament that we are staying at the BC for our upcoming week in FEB, but you can rest assured that I will be booking the BWI to try on my next trip.....which, after this one, will sadly be in another 5yrs. for my 25th wedding anniversary!! (sad, only for the long wait until another trip!) ;)

    I think BWI will be the perfect place to enjoy an anniversary, adult-only trip! :lovestruc
    Thanks for the review and I am happy to hear you had a wonderful time!
    The magic is alive and well :lovestruc
    ~ Marie:flower3:
     
  10. CR Resort Fan 4 Life

    CR Resort Fan 4 Life DIS Veteran

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    You're welcome.
     
  11. WDWKOOK

    WDWKOOK NOW WITH LESS TAG!

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    We checked-in today at the WL's Old Faithful Club. This is our first OFC stay and so far, we are very impressed with the cleanliness and attentive concierge service and lounge staff. I think we have a new favorite CL.

    I'll post some photos soon.
     
  12. WDWKOOK

    WDWKOOK NOW WITH LESS TAG!

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    I'm still at the WL/OFC if anyone has any questions.

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  13. seadd67

    seadd67 DIS Veteran

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    So I am reading, but wanted to get a head start on POLY CL. Laggon view, Garden view, or the view of the park.
    CR, the tower view or Garden view.
    I am looking to doing Oct for MNSSHP, so I will have time to save:scared1:. I plan on laying down the hefty deposit some time at the end of Feb(hopeing for a deal:cool1:) so I will have time to decide on wich resort to stay. Right now I am going back fourth day to day with the two.
     
  14. coopersmom

    coopersmom DIS Veteran

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    Recently returned from Polynesian, stayed club level, and to say I was not impressed was a vast understatement. See the Polynesian FAQ thread for my full review (including club level services), but suffice to say, I'd say pay for the view at whatever hotel you want (in my opinion, not the Polynesian) buy a six-pack of beer or soda and skip club level. Just not worth it.
     
  15. CR Resort Fan 4 Life

    CR Resort Fan 4 Life DIS Veteran

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    I would go with the Contemporary because they are the only resort where you can walk to and from the Magic Kingdom. Plus I also think they have better rooms then the Polynesian.
     
  16. CR Resort Fan 4 Life

    CR Resort Fan 4 Life DIS Veteran

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    Those pictures look great.
     
  17. seadd67

    seadd67 DIS Veteran

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    WOW!, I would not of thought so,regarding the Poly CL:scared1:. I would thought with CR looking so modren and the Poly haveing the Beautfull landscapeing and interior(at least in and around the lobby) I would of thought poly would be hands down more nicer. This Is why this Is such a great place to share ideas.:goodvibes
     
  18. DonaldDoleWhip

    DonaldDoleWhip DIS Veteran

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    I would also choose Contemporary over Polynesian. Like CR Resort Fan 4 Life said, I far prefer Contemporary's beautiful rooms, and the location is more convenient IMO (the 5-10 minute walk to MK is a really nice alternative to the monorail). Plus I like the evening offerings in CR's lounge better than Poly's (and while Poly's breakfast used to have better choices, even that has been cut down).

    Poly does have its advantages (mainly the exterior theming), but I wouldn't stay there just for that. The service and upkeep seem below par to me, which is really sad to say (as you can see by my sig, there was a long period of time when we couldn't get enough of the Poly).
     
  19. Mamu

    Mamu <a href="http://www.wdwinfo.com/dis-sponsor/index.

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    I've done 2 trip to the Poly CL and yes it's beautiful, love the lounge with it wall of windows overlooking the MK. I actually liked AKL CL food offerings much better. I have no complaints about the Poly though, and our CL stays have been wonderful.

    This past September we stayed at Sugarloaf Building at the GF. It is my favorite so far. Everything about this stay was perfect. Our rooms were very nice, the staff was wonderful, the food offering were the best we've had so far.

    We will be trying BWI CL this May. I'm looking forward to our stay here, I love the Boardwalk.
     
  20. lissiesmum

    lissiesmum DIS Veteran

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    I've stayed at the Poly twice...first time was GV CL, and the second time we got theme park view (no CL). I would definitely skip the CL and pay the extra for the TPV! I ordered some items from garden grocer and they delivered it to our room before we even arrived and had everything we needed...and an amazing view. If you're going to stay at the Poly, CL or not, you have to see the castle from your room...there is nothing like it in the world! :love: Good luck with your decision!
     
  21. milmore104

    milmore104 My DH is "Dusty Boots"

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    Ok so I have to ask so I don't look silly when we get there. We are staying at BC. this will be our first Club Level stay. I booked it because we are arriving 3 days before our planned 2 week vacation w/ family. We won't have passes or our dinning plan until we check into our other reservation. Will they stock our fridge for us or can we take drinks from the lounge and bring them back to our room?Can we also take food back to our room? We have 2 babies so it may not be easy for us all to go to the lounge. Is there anything else I should know or due while there? TIA only 56 more days!!!
     
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