- Joined
- Mar 15, 2000
I am trying to install AOL 9.0 onto my new computer. After installation the machine goes into a restart loop. I searched on AOL and found that this is a known problem with instructions for correction for each of the various operating systems. The ones for mine, XP. say to log on in SAFE mode, uninstall the AOL software, restart the machine (it is confusing as to whether it should be regular or SAFE mode. I have tried both.) and reinstall the software.
I have tried this procedure a total of 12 times and still get caught in the restart loop. Has anyone else had this problem and how did you solve it?
ETA: The reinstall must be done from a CD so I have to use 9.0, the only disc I have.
I have tried this procedure a total of 12 times and still get caught in the restart loop. Has anyone else had this problem and how did you solve it?
ETA: The reinstall must be done from a CD so I have to use 9.0, the only disc I have.