If you are in a hurry to make any reservations with your new points, call back tomorrow and instead speak with Member Administration, same phone number, different menu choice.
Sent from my iPad using DISBoards App, please excuse any typos.
Called twice today and they refuse to give member # over phone. Have to wait for "the letter" Ease my mind by saying plenty of 2br will be available @OKW Memorial wknd.
Call MS and see if they will help you.
Bill
My apologies but isn't that who I just called ? 800-******** #2 ?
Option #1 is MS, #2 is Administration. If you are in the system, MS can look you up, give them your SSN to search by.
My guess is that Administration is tired of new resale buyers calling. They may have instituted a new policy of not giving out any info. We have never received anything but our member ID in the mail when buying resale.
Bill
Ok I'll try #1 soon . You're probably correct about them being tired of folks like me being anxious. Thanks for help.
WILDERNESS FAN 55 said:OK I tried once more and still nothing. MS told me to contact my broker(he seemed unsure of himself) I did and she called who she normally works with at Disney and there is a new policy in place of not giving new members their numbers until they get that "letter". Done trying hope the letter comes soon.
Ooooooh that's a bummer. We closed on 10/17 and was hoping I could call at the end of the week to get my number. Itching to start planning vacations! Thanks for the update on your experience.
Ours closed on 10-18 so we too are waiting for that coveted letter. Does it come as an e-mail or by regular mail?
The "letter" came today ! Just called and all is well for May 2013 8 nites including Memorial weekend. OKW 2 BR first time we will be "Welcomed Home"
Were they also able to give you your information to log on to the website?
I see. We were/are in the same boat as you. Closed on 10/10 and have been waiting for something to come in the mail. We received the letter with the member number yesterday and was wondering if that was enough to get the required info for the for the website or if we have to wait for the additional packet to come in 4-6 weeks.
Well I don't know. DW called me with member # and I got too excited so I don't know what else is with that letter.Can't get hold of her now.