We're going to CA Grill on Oct. 20 and I'm shocked to hear these bad reviews about servers from anywhere in WDW, but especially at CA Grill! It is said to be nice and "upscale." I would be shocked and so disappointed not to receive the best service anywhere in WDW, but when you're paying big bucks to eat...I'd expect it! I hope I have a happy experience to report when I get back!