Just to let everyone know, apparently if you order an item at dickssportinggoods.com and paying using google checkout your order might be processing for up to 6 business days.
I ordered my crocs using their discount and google checkout on the 15th.
They received the order on the 16th and I haven't heard anything.
I ended up calling them and the customer service lady said that they have until tomorrow to process because I used google checkout.
So... moral of the story... if you buy using google checkout add 6 business days to your expected receipt date.
Update:
I called in again today after seeing no email from them only to find out that my order was STUCK?!?!??!
Guess what, they can't unstuck it because there's no inventory... LOL!!!
Well, I was p-o-ed.
The supervisor got on the phone and said that they'd give me 15% disc... I thought it was a joke, so I explained I already had the 15% discount.
Then he upped it to 20% but still no product... sigh...
Long story short, I cancelled my order. Emailed the customer service online. Emailed google checkout.
Will never buy from them again.
Again, moral of the story if you pay using google checkout, don't get an update on your order in the promised time period (1-2 bus days for me) and you can't find the product online anymore -> Call and be sure to ask for a supervisor if the customer service rep refuse to check other than saying your order is processing.
Mine was definitely not processing
I ordered my crocs using their discount and google checkout on the 15th.
They received the order on the 16th and I haven't heard anything.
I ended up calling them and the customer service lady said that they have until tomorrow to process because I used google checkout.
So... moral of the story... if you buy using google checkout add 6 business days to your expected receipt date.
Update:
I called in again today after seeing no email from them only to find out that my order was STUCK?!?!??!
Guess what, they can't unstuck it because there's no inventory... LOL!!!
Well, I was p-o-ed.
The supervisor got on the phone and said that they'd give me 15% disc... I thought it was a joke, so I explained I already had the 15% discount.
Then he upped it to 20% but still no product... sigh...
Long story short, I cancelled my order. Emailed the customer service online. Emailed google checkout.
Will never buy from them again.
Again, moral of the story if you pay using google checkout, don't get an update on your order in the promised time period (1-2 bus days for me) and you can't find the product online anymore -> Call and be sure to ask for a supervisor if the customer service rep refuse to check other than saying your order is processing.
Mine was definitely not processing