Sarah's Dad
It all started with my little princess
- Joined
- Feb 13, 2007
I made reservations for next year on the boat while I was on my previous cruise.
Yes, I understand that. Was your prior cruise before Jan 31, 2007?
I made reservations for next year on the boat while I was on my previous cruise.
The rooms were booked and charged to my credit card on 5/4/07.
I made reservations for next year on the boat while I was on my previous cruise. Noone had these rooms. That's why I booked them. Then Over a month later I get a phone call stating I should have never had these rooms because they were already booked (but I don't believe that. If that was the case, they wouldn't have been able to give me the rooms and I already put the deposit on it over a month ago) Then out of the blue I get this phone call.
The whole point is the person booking the rooms with you thought that the rooms were avaiable.
So I wasted an hour with my kids, but in the end got a stateroom worth $1500 more than I paid for.
Just don't want it to happen to me or anyone else again and still why can't a manager know what happened?
This is not a "thought" type situation the computer system shows you what is available and what is not. If there was an error it wasn't the fault of the Sales Manager on board the Magic but the reservation system.