summerlady
DIS Veteran
- Joined
- Jun 16, 2009
I've been trying to do online check in for 3 days now, it won't work!!! Anyone else ever have this problem? It just tells me to try again later!!!
I checked in early this morning and had no problem.
I've been trying to do online check in for 3 days now, it won't work!!! Anyone else ever have this problem? It just tells me to try again later!!!
I checked in early this morning and had no problem.
Really? I wonder why I can't get in. I even emailed Disney as a problem report. Crazy...
I am scared after reading this thread! This will be our first time at checking in for a Disney property. I already decided we won't do the check in online but I thought customer service at Disney was supposed to be exceptional.
I am scared after reading this thread! This will be our first time at checking in for a Disney property. I already decided we won't do the check in online but I thought customer service at Disney was supposed to be exceptional.
I am scared after reading this thread! This will be our first time at checking in for a Disney property. I already decided we won't do the check in online but I thought customer service at Disney was supposed to be exceptional.
We did online check in at CSR last week. There was a separate line for it, and it was twice as long as the regular check in line. Plus, it had fewer CMs working it so it was very slow. The check in process itself didn't seem to take any less time than normal check-in did last year. I definitely wouldn't bother doing it again.
Online check in has the benefit of having it's own line that is much shorter when you are checking in. The regular line when checking in at Pop a couple of weeks ago had about 8 people, whereas we walked right up to the online check in CM. I still got to request my room, and asked if we could have a room in the 60's as close to Classic Hall as possible. They were able to give me the room I wanted, but I don't know if that was my originally assigned room or not. Online check in is the way to go though, 100%.
I did online checkin for my trip to WL last week. There was a totally separate line for online checkin and the whole process only took about 5 minutes. We were also upgraded from standard view to courtyard view, so upgrades can still happen with online checkin.
That is strange, how annoying! Have you heard back from them yet? I shouldn't ask this because I'm sure you were doing everything right, but you're sure you have your correct reservation number and all that?
...I've never had to wait on line for any longer than 5 minutes for any regular check in stay I've had in WDW resorts and I've been going there since '71. I'd rather go one on one with the CM regarding my room....sometimes you can even sweet talk your way into an upgrade...
I hope this isn't a sign of customer service to come!
OMG!!! That's horrible!! Just so that doesn't happen to us on our trip in February 2010, does any know if there is some way of verifying whether of not your KTW has been activiated properly?...before getting all the way to the theme park?? We're only going to be at WDW for two days (to go to Animal Kingdom) and don't have time for those kind of mistakes>