We checked in to music today and so far im a little disappointed. I did online check in and they didn't have any party names in the system. No biggie but I know I put them in there online. Got bottom floor request but not in desired building. Okay. But I had to ask twice for a pack n play and called last week for fridge for infant needs. Cm sounded a little snotty when I called about it, but it fridge came soon after. (I read the dis boards, duh.) The big thing is they can't find my package of diapers from target that was delivered Tuesday. My red card has been charged, we are running out of diapers and no one seemed to care the package is missing. Seems like pass the buck situation. Oh and the hot water wasn't working for awhile so my child took an ice cold bath.... I am trying to stay positive...pools nice, cm gave our daughters a plush. I even think the food court dinner was good. Its just a bad first impression and I wanted to stay on site for a our first visit.