Tatertot75
Mouseketeer
- Joined
- Mar 8, 2015
I think my Resort Changer saga is finally over...
I originally booked 4 nights at Pop for 4/30-5/4, because we'll really only need the room for sleeping and showering. Then, I remembered that WWS has a cheerleading competition that weekend, and Pop would be overrun with screeching teens. It's going to be my last trip for several years, and I have the money, so I decided to switch to Beach Club. Despite being listed as available online, the phone agent told me that only club level rooms were available. I ended up settling with CSR, but I couldn't get Beach Club off my mind.
I called again a few days later, and got the same availability story from that cast member. I pushed back a little, telling him that the room type that I'm looking for is available online. After 45 minutes and at least two calls to Guest Services, I got the Beach Club reservation I wanted.
Perseverance pays off
I originally booked 4 nights at Pop for 4/30-5/4, because we'll really only need the room for sleeping and showering. Then, I remembered that WWS has a cheerleading competition that weekend, and Pop would be overrun with screeching teens. It's going to be my last trip for several years, and I have the money, so I decided to switch to Beach Club. Despite being listed as available online, the phone agent told me that only club level rooms were available. I ended up settling with CSR, but I couldn't get Beach Club off my mind.
I called again a few days later, and got the same availability story from that cast member. I pushed back a little, telling him that the room type that I'm looking for is available online. After 45 minutes and at least two calls to Guest Services, I got the Beach Club reservation I wanted.
Perseverance pays off