Got a reply. I think I need to ask a couple of more questions, but here is first info :
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Thank you for contacting FXCM Securities.
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In response to your recent inquiries, I want to ensure all of your questions are answered. Please see the replies to each question below:
Should I just close the account? If you wish to close the account, you will need to clear up the debit balance (currently EUR -7.55) and either transfer your shares, sell them, or materialise them (i.e. turn them into a paper certificate). There are fees to transfer or materialise the shares. Fees can be found here:
http://www.fxcmstocktrading.com/low-commission-rates.jsp
The information is located at the bottom of the page, under Schedule of Fee and Charges.
Does it cost to close the account? If you are simply withdrawing the cash balance, there is no fee to have the funds sent to you via credit card (the way we received them).
If closed are my shares still valid? We will not be able to close your account if you still have shares remaining. The shares will need to be transferred, liquidated or turned into paper certificates.
Do I have any remaining money left in my account? You currently have a debit balance in the amount of EUR -7.55.
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