DH and I did this tour on Saturday morning. It was a blast!
We stayed at Beach Club and walked over to the IG entrance about 8am. We told the guard that we had an 8:30am Segway tour and he opened the rope for us. We then gave our name to the person working the gate, who found us on the list. We put our tickets through the turnstile and entered Epcot on a a peaceful, beautiful morning. It was such a contrast from the bustle of the night before during the Food and Wine Festival. We took our time walking over to Guest Services and took a few pictures along the way. We checked in right at 8:15. We were shown a laminated lunch menu with the two breakfast choices. We both chose the hot platter and we were given a drink choice as well. (Coffee for DH, Diet Coke for me). We were given name tags and confirmed our addresses for the pins that are still not available.
We were told to meet at 8:25 so we took another quick picture in front of the park with just a few scattered people about.
We were a group of 10. Our first guide, an older gentlman (blocking on his name now), greeted us at guest services. We followed him over to Innoventions where we went into an area to get our helmets and a short orientation to the segway. We then went out to the training area which is next to the Piggy Bank Adventure. Our second guide, Jordan, began assisting us as well. We were given a series of exercises to get used to the segway. I was a bit nervous at first and was coming up on my heels rather than shifting my weight, but within about 5 minutes, I got the hang of it. We had simple exercises of moving forward, turning and staying within the cones. Then going up and down an incline, then weaving in and out of cones. This training part is really quite fun.
We then followed our guide on our segways, out of Innoventions and over to a back entrance to the Land. We parked the segways in a cast member area and entered on the ground floor. We went into Sunshine seasons where breaksfast was hot and ready in a reserved area. We all sat with our own groups. We had about 25 minutes so plenty of time to eat grab Fast Passes for Soarin (return time was 11:30-12:30 which was perfect!), and restroom. Breakfast platter was scrambled eggs, french toast, bacon, sausage, biscuit, and hash browns. Really a lot of food.
We then were given an ear piece which attached to a unit to clip onto your pants. This allowed us to clearly hear our guide. We headed out into World Showcase. There was still a rope up but we were let in to enjoy the first part with no crowds. We stopped off at several countries to learn more about the architecture and design and to have fun on the segways including weaving through columns in Italy, going through the small garden in America, and the bridges in Japan. We had a great photo stop across from Italy too. As we moved further along, the crowds began to pick up a little but our guide did a good job of clearing traffic and everyone was so friendly. We ended up doing the full loop around WS before we finally ended back at Innoventions.
One gentleman had a few hiccups on his segway but it was no big deal. DH and I really loved this tour and highly recommend it. We were told there is an all terrain segway tour at Fort Wilderness and we'll have to look at that for next trip!