Anyone able to make online payments yet?

Discussion in 'Disney Resorts' started by wdw4rfam, Jan 27, 2013.

  1. dominiondad

    dominiondad Mouseketeer

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    Losing my mind here. I've tried following the guidance provided - i went through the maps links, pulled up my reservation, clicked on details -but still don't see an option to pay online. It doesn't show a balance owed or anything. The only message I can see is "To modify, update or cancel this reservation, please contact original travel provider." :headache:
     
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  3. mickeystoontown

    mickeystoontown DIS Veteran

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    That's odd. Is it a room only reservation or did you book through a travel agent? The reason I ask is because I don't think paying online for room only reservations was ever an option. If you booked through a travel agent, they must be the go-between.
     
  4. dominiondad

    dominiondad Mouseketeer

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    It's a package, but booked thru a travel agent. I guess I'm out of luck. How do I go about using Disney Gift Cards? Can I at least call WDW? I really hope I dont need to hand my TA a stack of gift cards. This really seems overly complicated.
     
  5. mickeystoontown

    mickeystoontown DIS Veteran

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    Because you booked through a travel agent, Disney will not speak with you about your vacation. You'll have to go through your agent to make the payments.
     
  6. FFstreetDoc

    FFstreetDoc Earning My Ears

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    Our reservations was moved to the new site last week, and we got an email message explaining that. But now there is no option under reservation details on the new site, or anywhere else that I have found, to make a payment. When I try to workaround, going to customized maps, our reservations are no longer there, so no payment option there either. I know it's quick to make the payments on the phone, I just prefer online. Any ideas?
     
  7. mickeystoontown

    mickeystoontown DIS Veteran

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    I am able to view my reservations on both the new site and the old site (via the customized map route). However, when making payments, I had to view my reservations using the customized map page. Make sure that you are logged out after using the new site to try to look at your reservations. Otherwise, you're still logged in and the customized maps route will not work.
     
  8. 2Pirates2Princesses

    2Pirates2Princesses DIS Veteran

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    I am going to try this way out today. I have been making payments over the phone, but it would make things a lot easier to be able to do this online like everything else.
     
  9. mickeystoontown

    mickeystoontown DIS Veteran

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    Just make sure that you sign in first and DO NOT use us the My Disney Experience link.
     
  10. citygirl27712

    citygirl27712 Earning My Ears

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    it was not working last week as well. I wanted to make a payment and there was no link to make one.
     
  11. mickeystoontown

    mickeystoontown DIS Veteran

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    I made three payments over the last few days and they were all made online via the customized maps way. I was even able to pay off the vacation and do online check-in.
     
  12. mickeystoontown

    mickeystoontown DIS Veteran

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    Did you use My Disney Experience or go the customized maps route?
     
  13. Grimlock34a

    Grimlock34a Mouseketeer

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    thanks for the info. I was able to find and apply payment to my vacation. What a convoluted way of find this.
     
  14. mickeystoontown

    mickeystoontown DIS Veteran

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    I agree but at least it's better than the automated phone system who can never understand my southern drawl. :rotfl:
     
  15. Supermom3

    Supermom3 DIS Veteran

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    I just made a payment this way. It worked great. I love the DIS. In the time that I was on hold with Disney to make a payment, I did a DIS search, found this thread, and went online to make my payment. Thanks!! :thumbsup2
     
  16. mickeystoontown

    mickeystoontown DIS Veteran

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    You are quite welcome!
     
  17. julluvsdisney

    julluvsdisney "A dream is a wish your heart makes, when you're f

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    I used the Disney chat to send me the link for the payment. Its odd that they don't make it easier to give them your money lol:rotfl2:
     
  18. OklahomaTourist

    OklahomaTourist Mouseketeer

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    FYI:

    You should be able to navigate to the payment status page by going to http://disneyworld.disney.go.com/reservations. You should automatically bounce to the login page, then right back to the payment status page. Just click the "Balance Due" link near the top and you can make your payment.
     
  19. maa

    maa Earning My Ears

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    So glad I found this! Thanks for the tip! I have been using the online chat to get the link!
     
  20. ocalla

    ocalla DIS Veteran

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    :thumbsup2
     
  21. eagillinois

    eagillinois Mouseketeer

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    Thanks to all for the tips! I was so frustrated trying to make a payment using the phone system and could not find the link to do it on line. I used the link to create your own maps then the link to my reservation and paid that way. The reservation page would not load on safari though I had to use firefox and I had to re-link my reservation. I was given an option to make a full or partial payment. Good Luck!
     

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