I received my "Exchange Certificate" for an annual pass. I had asked the several people at the WDISNEY number if I would have access to the passholders site if I bought the annual pass. This was the main reason I wanted the A/P now. I have now come to the realization that I have to have the actual pass to get into that site. I am currently trying to get help through Disney. I would either like access to the site or my A/P refunded. I would prefer access to the site. Does anyone know of a way to gain access to that site besides holding an actual A/P? Or does anyone know of a way to get an actual pass without going to the parks?