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I am happy to report that a manager at the DCL corporate offices took notice of one of my letters of complaint and intervened on our behalf with Diamonds International. Without his help, the process could still be ongoing and without resolution. I want to thank Mr. Joe Paris for evaluating the...

Visit TripAdvisor.com and look under "attractions" for the islands you will be visiting. Great rating and review system.

We were first time cruisers this past Fall. We picked Disney because it represented the most "family friendly" cruise out there. We also had great experiences with Disney Parks and Resorts in the past. You've come to a great place to find out more information. I would also suggest buying...

Thank you for your concern, but I differ in that Whitney did hold herself out as the "Disney Shopping Guide". As first time cruisers, we did not learn until later that she was employed by a 3rd party. Other cast members on board referred to her as "our" shopping guide. I thought she was...

Thank you for following along the thread. I would rather not say. This was a once in a lifetime purchase for a special occasion. We've learned so much the hard way, and its not over. The difficulty is ever present with us until there is a resolution.

That is so exciting! It will make the cruise a special experience. We were first time cruisers in November. You are doing the right thing by reading the message boards. I would highly recommend buying a Passporter Cruise Book the DCL Version. Also, from personal experience I would make all...

I was there in November, and it was still "shorts and sandals" weather. Take the water taxi for $6 roundtrip. Stay away from Diamonds International. We bought a ring there through David and the Disney Magic shopping guide, and have had it appraised twice now and it was appraised $14,000 below...

Will do again: *Palos dinner *Arrive the night before in Port C *Schedule a cruise with 2 days at Castaway Cay *Laundry mid week *Research and plan shore excursions ahead Won't do again: *Forget a digital clock *Bingo *Buy jewelry from Disney's #1 Trusted Seller - we overpaid...

Sorry guys, forgot to mention that the independent lab downgraded the color and clarity of the ring also. Praying for a refund, and this doesn't happen to anyone else!

Thank you, we are doing just that. My mission now is to get the word out to keep someone else from going through the stress of what we've been through. We were first time cruisers and always had a positive experience with the Disney company before. I wonder why Disney would risk their brand...

We took our first cruise aboard the Disney Magic over Thanksgiving. Loved the cruise and the shopping guide Whitney was especially helpful meeting us at Diamonds International to help us make a once in a life time purchase. Diamonds Int. is one of Disney's trusted sellers and we were assured...